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Key Elements Your Property Manager Should Look for During Large Vendor Contract Negotiations.



Managing a condominium effectively requires careful oversight of various services and projects, many of which involve large vendor contracts. Whether it’s for maintenance, repairs, landscaping, or other essential services, negotiating large contracts is a critical responsibility of a property manager. Ensuring that these contracts serve the best interests of the condominium community demands attention to detail, thorough understanding, and strategic planning. This blog post outlines the key elements your property manager should focus on during large contract negotiations.


Condominium contract negotiation

Clear Scope of Work


A well-defined scope of work is fundamental to any large vendor contracts. It should outline in detail what services or work will be provided, including:


  • Specific Tasks: Detailed descriptions of the tasks to be performed by vendors.

  • Timelines: Clear deadlines and milestones for the completion of work.

  • Materials and Equipment: Specifications of the materials and equipment to be used and confirmation of additional materials and costs. 


Pricing and Payment Terms


Understanding and agreeing on pricing and payment terms is crucial to avoid disputes and financial mismanagement.


  • Total Cost: Ensure the total cost is clearly stated and includes any applicable taxes.

  • Payment Schedule: A detailed payment schedule that outlines when payments will be made, linked to specific milestones or deliverables.

  • Additional Costs: Identify potential additional costs and how they will be managed.

  • Budget: Ensure the proposed contract aligns with the corporation’s budget and won’t result in an operating deficit. 


Performance Standards and Quality Control


Contracts should include standards for performance and quality to ensure that the work meets the condominium’s expectations.


  • Quality Specifications: Detailed quality standards for materials and workmanship.

  • Performance Metrics: Clear performance metrics and benchmarks that the contractor must meet.

  • Inspection and Approval: Procedures for inspecting and approving completed work, including the right to withhold payment if standards are not met.


Liability and Insurance


Protecting the condominium from potential liabilities is a key concern.


  • Insurance Requirements: Ensure the contractor has adequate insurance coverage, including liability, workers’ compensation, and property damage insurance.

  • Indemnification Clauses: Include indemnification clauses that protect the condominium from claims arising from the contractor’s work.

  • Warranty and Guarantee: Specify any warranties or guarantees on the work performed and materials used.


Contractor Credentials and Experience


The contractor’s qualifications and track record are vital indicators of their ability to complete the project successfully.


  • Licenses and Certifications: Verify that the contractor holds all necessary licenses and certifications.

  • Experience and References: Assess the contractor’s experience with similar projects and check references from previous clients and online reviews.

  • Reputation: Consider the contractor’s reputation in the industry, including any past legal issues or complaints. Don’t be afraid to ask for references! 


Dispute Resolution


Including provisions for resolving disputes can help avoid lengthy and costly legal battles.


  • Mediation and Arbitration: Specify procedures for mediation and arbitration as first steps before any legal action.

  • Jurisdiction: Clearly state the jurisdiction and venue for any legal disputes.

  • Communication Protocols: Establish clear protocols for how disputes will be communicated and managed.


Termination Clauses


Understanding how a contract can be terminated protects the condominium if things go wrong.


  • Termination for Cause: Conditions under which the contract can be terminated for cause, such as failure to meet deadlines or quality standards.

  • Termination for Convenience: Provisions for terminating the contract for convenience, including any penalties or notice periods.

  • Exit Strategy: Clear guidelines for transitioning work and responsibilities if the contract is terminated.


Change Orders and Amendments


Contracts should be flexible enough to accommodate changes while protecting the interests of the condominium.


  • Change Order Process: A detailed process for approving and documenting changes to the scope of work, including cost and timeline adjustments.

  • Amendment Procedures: Procedures for making formal amendments to the contract, ensuring all changes are mutually agreed upon and documented.


Compliance with Laws and Regulations


Ensuring that all work complies with relevant laws and regulations is essential to avoid legal issues and fines.


  • Building Codes and Standards: Ensure the contract requires compliance with all applicable building codes and standards.

  • Permits and Approvals: Specify the contractor’s responsibility for obtaining necessary permits and approvals.

  • Health and Safety Regulations: Include provisions for adhering to health and safety regulations to protect workers and residents.


Communication and Reporting


Effective communication and regular reporting are key to successful project management.


  • Project Updates: Regular updates from the contractor on the progress of the work, including any issues or delays.

  • Point of Contact: Designate a primary point of contact with the property manager and the contractor’s team.

  • Documentation: Requirements for maintaining and sharing project documentation, such as progress reports and meeting minutes.



Negotiating large vendor contracts is a significant responsibility for a property manager. By focusing on these key elements—clear scope of work, pricing and payment terms, performance standards, liability and insurance, contractor credentials, dispute resolution, termination clauses, change orders, compliance, and communication—the board can protect the interests of the condominium community and ensure the successful completion of projects. Effective contract management not only safeguards the condominium’s financial health but also contributes to a well-maintained and smoothly operating living environment.


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