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Navigating Non-Payment of Rent: A Guide for Ontario Landlords

Evicting a tenant for non payment of rent in Ontario

Renting out a property can be a rewarding venture, but when a tenant fails to pay rent, it can pose significant challenges for landlords. In Ontario, the Residential Tenancies Act (RTA) governs the landlord-tenant relationship, providing a framework for addressing issues such as non-payment of rent. In this blog post, we'll explore the steps landlords can take when faced with a tenant who is not paying rent and the legal processes in place to address this situation.


Open Communication:

The first step when a tenant is behind on rent is to open a line of communication. Approach the tenant diplomatically and inquire about the reasons for the missed payments. Sometimes, financial difficulties or personal issues may be the root cause, and finding a mutually agreeable solution can benefit both parties.

Serve a Notice of Termination for Non-Payment:

If communication does not yield results, landlords can serve the tenant with an official Notice of Termination for Non-Payment of Rent. In Ontario, this notice provides the tenant with 14 days to pay the overdue rent or vacate the premises. It is a legal requirement and a crucial step in the eviction process.

File an Application with the Landlord and Tenant Board (LTB):

If the tenant does not comply with the Notice of Termination, the landlord can apply with the Landlord and Tenant Board. The application will trigger a hearing where both parties can present their case. It's essential to gather all relevant documents, including the lease agreement, notices served, and records of communication.

Attend the LTB Hearing:

The LTB hearing is an opportunity for both the landlord and the tenant to present their evidence and state their case. The members of the LTB will make a decision based on the evidence presented and the provisions of the RTA. If the decision is in favour of the landlord, the LTB will issue an eviction order.

Enforcement of the LTB Order:

Once the LTB issues an eviction order, it is the responsibility of the sheriff to enforce it. The sheriff will coordinate with the landlord to schedule the eviction, and tenants must vacate the premises by the specified date. The landlord should not attempt to force the tenant out without the involvement of the sheriff, as this is illegal.

Collection of Outstanding Rent:

While the eviction process addresses the possession of the property, it does not automatically result in the collection of outstanding rent. Landlords can pursue the collection of arrears separately by taking the tenant to small claims court. This process allows landlords to seek a monetary judgment for the unpaid rent.

Important Considerations:

Legal Advice: Landlords dealing with non-payment of rent should seek legal advice to ensure compliance with the RTA and avoid potential pitfalls.

Documentation: Thorough documentation of all communications, notices served, and the lease agreement is crucial for a successful resolution.

Mediation Services: In some cases, mediation services provided by the LTB can help landlords and tenants reach a mutually agreeable resolution before the hearing.

Timely Action: Landlords should act promptly when dealing with non-payment of rent to avoid further financial losses.


Dealing with a tenant who does not pay rent can be a challenging process, but following the appropriate legal steps outlined by the Residential Tenancies Act and the Landlord and Tenant Board in Ontario can help landlords navigate this situation effectively. Clear communication, adherence to legal procedures, and seeking professional advice when needed are key elements in resolving non-payment issues while maintaining a lawful and respectful landlord-tenant relationship.

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